Privacy Policy

One Infinity Labs, Inc. ("One Infinity Labs," "we," "us," or "our") respects your privacy. This policy explains our practices when you visit our websites, contact us, or use services that link to this policy.

1. Information we collect

Information you provide

We may collect your name, email address, telephone number, company, role, project details, account information, support requests, and other information you choose to provide.

Information collected automatically

When you use our websites or services, we may collect device and browser information, IP address, approximate location, pages viewed, referring URLs, timestamps, diagnostic data, and interactions with our services. We use cookies and similar technologies as described in our Cookie Policy.

Information from other sources

We may receive business contact details and account information from service providers, partners, public sources, and organizations that use our services.

2. How we use information

• Provide, operate, secure, and improve our websites and services.
• Respond to inquiries, support requests, and business communications.
• Set up and administer accounts and contractual relationships.
• Analyze performance, troubleshoot issues, and prevent fraud or misuse.
• Comply with law and enforce our agreements.
• Send service updates and, where permitted, relevant business communications.

3. Legal bases

Where applicable law requires a legal basis, we process personal information to perform a contract, pursue legitimate business interests, comply with legal obligations, or with your consent. You may withdraw consent at any time where processing relies on consent.

4. How we share information

We may share information with hosting, analytics, communications, security, payment, professional advisory, and other service providers that process information for us. We may also share information with affiliates, business partners at your direction, authorities where legally required, or in connection with a merger, financing, acquisition, reorganization, or sale of assets.

We do not sell personal information for money. We do not share personal information for cross-context behavioral advertising as those terms are defined under applicable US state privacy laws.

5. Data retention and security

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including to satisfy legal, accounting, security, and contractual requirements. We use administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is completely secure.

6. International data transfers

One Infinity Labs operates across the United States and India. Your information may be processed in countries with data protection laws different from those in your jurisdiction. Where required, we use appropriate safeguards for international transfers.

7. Your privacy rights

Depending on where you live, you may have rights to access, correct, delete, restrict, object to, or obtain a copy of your personal information. You may also have the right to appeal a decision regarding your request or lodge a complaint with a data protection authority.

To make a request, email info@oneinfinitylabs.com. We may verify your identity before completing a request. Authorized agents may submit requests where permitted by law.

8. Children

Our websites and services are not directed to children under 13, or the minimum age required by local law. We do not knowingly collect personal information from children without appropriate authorization.

9. Third-party services

Our websites may link to services that we do not control. Their privacy practices are governed by their own policies. This policy does not cover products operated by separate companies unless they expressly link to it.

10. Changes to this policy

We may update this policy as our services or legal obligations change. We will post the revised policy here and update the date above. Material changes may be communicated through additional notice where appropriate.

11. Contact us